Processing Time:

Orders are processed within 48 hours after payment confirmation. During peak seasons or sales events, processing may take longer.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times:
We offer the following shipping options:

Standard Shipping (5-10 business days)

Express Shipping (2-4 business days)

Shipping rates are calculated at checkout based on your location and selected shipping method.

Free Shipping:
We offer free standard shipping on orders over $50 USD (domestic only).

Customs, Duties & Taxes:
For international orders, customs fees, import duties, and taxes may apply. These charges are the buyer’s responsibility.

Order Tracking:
Once your order is shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Shipping Delays:
We are not responsible for delays caused by carriers, weather conditions, or customs clearance processes. If your order is significantly delayed, please contact us for assistance.

Incorrect Address:
Please ensure your shipping address is correct before completing your order. If an incorrect address is provided, we cannot guarantee replacement or refund.

Lost or Stolen Packages:
We are not responsible for lost or stolen packages once the carrier marks them as delivered. Please contact the carrier directly to resolve such issues.

Contact Us:
If you have any questions about your order, please reach out to our customer support team at laviemfashion3@gmail.com.